Draft for review.
Not yet in force.
Community Guidelines
Sapiomate is a matrimony app, built for people who want to meet someone properly and marry. These guidelines describe what that requires of everyone here. They are part of the Terms of Service.
Be a real person, honestly
Use your own name, your own photographs, and your real age. Do not pretend to be someone else, and do not build a profile from someone else's pictures or details.
You must be 18 or older. If we find an account belonging to someone under 18, we close it.
Do not use Sapiomate to take money from people
Do not ask other members for money, gifts, or financial help, however sincere the reason sounds. Do not pitch investments, trading schemes or crypto. Do not use the app to promote a business, an event you profit from, or another service.
Romance scams work by building trust first and asking later. That is why the rule has no exception for people you have been talking to for a while.
Do not pressure anyone
Do not send sexual content to someone who has not asked for it. Do not ask for intimate photographs, and never threaten to share images someone sent you. That last one is a crime in most places, and we treat it as one.
Do not keep contacting someone who has stopped replying. Silence is an answer.
Do not move people off Sapiomate straight away
Asking to move to another app within the first few messages is the most common opening move in scams, so it reads as a warning sign whether or not you meant it that way. Get to know someone here first.
Keep real-world meetings safe
If you host a pool, the venue you name must be a real, public place that is safe to visit. Do not name a venue you do not have the right to gather at.
Do not encourage anyone to meet somewhere isolated, and do not push someone to change plans they made for their own safety.
In a pool's chat
A pool's chat belongs to the people in that pool, for that cycle. In a pool of women and men, a woman speaks under an alias until she chooses to be seen. Sapiomate knows who every member is, and a report reaches a person who can see both accounts.
- Do not try to find out who she is. Do not ask for her name, her workplace, a handle, a photograph, or which person in the room she is. She decides when she is seen.
- Do not use what you learn in a chat to approach, follow or point out someone in the room.
- Objects are gestures between two people. Do not ask for one, bargain with one, or trade one for anything. Do not use a second account, or someone else's, to collect them.
- A Passion Potion is an offer. Do not press anyone to return one, and do not punish a no.
- A line left unanswered, or a chat that was closed, is an answer. Do not look for another way to reach the same person.
- Do not send links, and do not screenshot or share a chat outside Sapiomate.
- If you open a pool, set its fence to fit the place you are in.
- Do not fake your location to join a pool.
What you may not post
No content involving anyone under 18, in any form. No violence, no hate directed at people for who they are, and nothing illegal.
Do not share another member's private information, photographs or messages outside Sapiomate.
Reporting
You can report a profile, a message, a photograph, a pool or a pool chat. Reports are read by a person. We are a small team, so this usually takes a few days.
If someone is in immediate danger, contact your local emergency services rather than waiting for us. We cannot reach them for you.
Reporting someone is confidential. They are not told who reported them.
What happens when someone breaks these rules
Depending on what happened and what has happened before, we may:
- warn the member
- remove the message or photograph
- suspend the account for a period
- close the account permanently
- block a venue from being used for pools
- remove someone as the host of a pool
If we suspend or close your account, you can appeal, and a person will review it. Overturning a decision is the only way a permanent closure is reversed.
If these guidelines fail you
If you report something and we get it wrong, tell us. A small team gets things wrong, and we would rather hear it than not.
Contact: [email protected]
Version
draft-2026-11-12
Draft prepared 2026-08-19; the rules for a pool's chat were added on 2026-11-12. Every prohibition maps to a report category members can actually file under, and every consequence maps to an enforcement action a moderator can actually apply. Requires review before it is presented as binding.