What governs Sapiomate.

These are the documents members agree to in the app, published here in full. Each describes what the service actually does, not what we hope it will do. When one changes materially, we tell members and record which version they accepted.

The documents

Privacy Policy: What we collect, how long we keep it, who can see it, and the choices you have. Every retention period matches what the system does.
Terms of Service: Who can use Sapiomate, admission, your account, how reports and enforcement work, and what happens when you meet someone.
Community Guidelines: What we ask of every member. Every rule maps to something that can be reported, and every consequence to an action a moderator can take. They form part of the Terms.
Safety: What the app does for your safety today, what it records, and where its reach ends. Not a legal document, but every line maps to a control that exists.
Grievance Officer: How to make a formal complaint, what to include, and the time limits we work to. Published under the Information Technology Rules, 2021.

Who to write to

[email protected]: Your personal information, and any of the choices in the Privacy Policy.
[email protected]: The Terms, the Guidelines, your account, an appeal, or anything else. See Support.

The company

Sapiomate: A members-only matrimony app for people who intend to marry, and to stay.
Operated by: [Registered entity name]
CIN [Corporate identity number]
A company incorporated in India.
Registered office: [Registered address]
India
Contact: [email protected]
Grievance Officer: see the Grievance page.

Status

These documents are drafts prepared from the implemented behaviour of the app and are marked as such at the top of each. They are presented so that what you read is true today. They will be replaced by reviewed versions before they are relied on as binding.